Uixxie Refund & Cancellation Policy
Refund & Cancellation Policy
Effective Date: October 30, 2026
Operated by: Uixxie Limited Co.
1. Overview
This Refund & Cancellation Policy explains how subscription cancellations, refund requests, and billing concerns are handled for Uixxie Premium.
Uixxie Limited Co. operates Uixxie, a PCOS education and wellness-tracking platform.
This policy should be read alongside our Terms of Service and Privacy Policy.
2. Subscriptions and Billing
Uixxie Premium may be offered as an automatically renewing subscription.
For subscriptions purchased through Google Play, payments and renewals are processed using Google Play's billing system.
Google Play is currently the only supported payment processor for Uixxie Premium subscriptions.
The applicable price, billing interval, and any promotional terms are displayed before purchase.
3. Canceling Your Subscription
You may cancel your subscription at any time using the subscription-management options available through Google Play.
To manage a Google Play subscription, visit:
Cancellation ordinarily prevents future renewals. Unless otherwise required by applicable law or specified by Google Play, you generally retain Premium access until the end of your current paid billing period.
Uninstalling the Uixxie app or deleting your Uixxie account does not automatically cancel your Google Play subscription.
4. Requesting a Refund
Refund eligibility depends on the circumstances of the purchase, Google Play's policies, and applicable law.
To request a refund through Google Play, visit:
Google Play may review refund requests based on factors such as purchase timing, payment method, and location.
Refunds are not automatically guaranteed.
If you need assistance with a subscription charge, billing error, or a Premium feature that did not function as expected, contact Uixxie at support@uixxie.com.
Uixxie may review eligible refund requests and provide available remedies in accordance with applicable law and Google Play's billing capabilities.
5. Refunds After Cancellation
Canceling a subscription does not automatically refund previous payments.
A cancellation generally stops upcoming renewals while preserving access for the remainder of the applicable paid subscription period.
If a refund is approved, Premium access may be adjusted or revoked depending on the type of refund and applicable billing-platform rules.
6. Founding Member Pricing
Uixxie may offer promotional Founding Member subscription pricing to qualifying early subscribers.
Canceling a Founding Member subscription and allowing it to expire may result in the loss of that promotional price.
If you later resubscribe, your previous promotional rate is not guaranteed to remain available.
The applicable price and renewal terms are shown before completing a purchase.
7. Technical Issues and Billing Concerns
If you experience a billing problem, an unexpected charge, or difficulty accessing purchased Premium features, please contact support@uixxie.com.
When contacting support, describe the issue and provide relevant purchase information. Please do not send passwords, full payment card numbers, or unnecessary personal health information.
We may investigate the issue and offer appropriate assistance or remedies consistent with applicable law and payment-provider requirements.
8. Changes to This Policy
Uixxie may update this policy as its services, billing arrangements, or applicable requirements change.
Material changes will be communicated where required by applicable law.
9. Contact Us
Uixxie Limited Co.
Email: support@uixxie.com
Website: https://uixxie.com
For additional information, review our Terms of Service.